Job description

Lease Sales Support Administrator - Volkswagen Stockport

Fun, exciting, rewarding work. Join us for the ride.

Working with world-class brands as a Lease Sales Support Administrator you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
Save money every day with our exclusive retail discounts
Drive a great deal with discounts on new and used cars, plus servicing offers
**Plan for the years ahead **with our company pension scheme
Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
Commute for less with our cycle-to-work scheme
Prioritise your wellbeing with dedicated support for you and your family
24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
Make a difference with a paid day to volunteer in your community
Invest in your future with our company share purchase plan
Earn financial rewards when you refer a friend to join the team
**Keep learning and growing **with our training and development opportunities for everyone.
Life assurance with the option to increase cover
We’re open to flexible working options – just ask

What you’ll do day to day

Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
Order delivery Packs and advise customer when the vehicle is enroute to site.
Book PDI with the Service department
Ensure that all documentation is in place prior to arranging delivery.
Quoting support for our Broker network when required
To upload finance documents and order forms into fleet base and complete the relevant compliance checks
Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site.
Ensure SLA’s are met against each FN50 company requirements – Quote / Order / Demo response times monitored via Ebbon procurement system.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

Sales Administration experience
Experience of using multiple I.T systems
Experience if interacting with internal/external customers and delivering exceptional customer service
Highly organised, great attention to detail.
Able to work under pressure and to tight time schedules.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.