Parts Warehouse Executive

Parts Warehouse Executive – Mercedes-Benz Warrington

Want to be the best you can be? It's what drives us too.

Working in our parts department as a Parts Advisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

• Enjoy 33 days (pro-rata) of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Maintain stock securely and in good condition
• Assist the Warehouse Supervisor with regular perpetual stock checks to ensure that the physical stock agrees with the computerised inventory
• Report mis-picks to the Warehouse Supervisor and record any discrepancies
• Ensure faster moving parts are located in a convenient location to improve picking efficiency
• Ensure stock of similar parts are appropriately segregated
• Check all incoming stock deliveries against pack notes
• Advise on any discrepancies promptly; marking paperwork accordingly
• Check for damages on incoming parts orders and record any issues
• Identify and place inbound parts into the correct locations (stock items, customer orders etc.)
• Ensure all parts have a part number
• Pick customer orders quickly and accurately to make ready for dispatch
• Ensure the customer order is placed in the correct delivery bay
• Guard against any unauthorised removal of parts stock out of the building
• Ensure that authorised signatures, receipts or payments are received for all parts issued over the trade (front) counter
• Adhere to First In, First Out (FIFO)stock control management processes

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Excellent communication and organisational skills
• A passion for delivering an incredible experience to all, whether internal or external customers
• IT Skills including previous use of web systems, email and Microsoft excel
• Excellent time management skills and the ability to work under pressure
• Previous experience in a target driven role
• Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.