Warranty Administrator - Volkswagen Colchester

Posted 08 July 2024
LocationColchester
Job type Permanent
Discipline Administration
Reference005343

Job description

Warranty Administrator

Overview

Our Volkswagen Colchester Retail Centre are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you’re as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our exciting journey.

As a Warranty Administrator at Group 1 Automotive you will be welcomed into a friendly team and have the opportunity to work with an exciting brand. 

What you will be doing?

Preparing all warranty claims for submission to manufacturer for payment

Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.

Ensuring all documentation falls in line with manufacturer guidelines.

Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.

Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.

Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.

Maintaining high standards of control over displaced material returned to manufacturer

Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.

What we are looking for?

If you think you’ve got what it takes and meet the criteria below, then please apply!

Customer awareness.

Ability to work to deadlines and targets.

Strong teamwork skills.

Confident and professional communication skills.

Full driving licence.

Why work for Group 1 Automotive?

There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:

Competitive salary

Accelerated training pathways

State of the art facilities with modern automotive technology

Part time and term time flexible working available

Family friendly benefits such as enhanced Paternity & Maternity leave

Long Service holiday rewards that increase with your length of service

Paid day off for your birthday

Plus, much more!!

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do.

Respect - Integrity - Transparency - Teamwork - Professionalism 

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Who we are?

Group 1 Automotive is part of a well-established and growing within the UK, with a wide representation of brands across America too. We primarily operate in the East and South East of England, representing brands across a range of dealerships and employing over 3,000 colleagues that are dedicated to providing exceptional customer service.

We recognise that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state of the art resources, comprehensive training, competitive earnings packages and a wide variety of benefits and provisions to ensure our teams receive the utmost support, both professionally and personally.