Head of Fleet

Head of Fleet - Toyota / Lexus 

Field Based - UK

Fun, exciting, rewarding work. Join us for the ride. As our Head of Fleet, you’ll take the wheel in leading our divisional fleet teams across the UK - from Fleet Sales Executives (LBDMs) to our hub‑and‑spoke operational teams - driving performance, growth and excellence across every fleet channel. You’ll be responsible for delivering the division’s fleet performance to budget, ensuring day‑to‑day compliance with service level agreements, and keeping every stream - Lease Co, SME and Tactical - on track to achieve their P&L targets. You’ll unlock new opportunities with leasing companies, end‑user customers and tactical partners, always focused on operating efficiently, growing the business and delivering incredible customer service. And with your teams, you’ll build strong end‑user relationships to grow nominated business and create a fleet operation that truly leads the way.

What we can offer you 

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• **Drive a great deal **with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day 

• Lead divisional fleet teams including LBDMs, Fleet Hub and Fleet Admin to deliver high performance across all operational areas.
• Drive commercial performance across Lease Co, SME and Tactical channels to achieve budgeted P&L targets.
• Oversee day‑to‑day compliance, governance and control of fleet service level agreements across the division.
• Develop and deliver fleet strategies aligned with business plans, market trends and customer expectations.
• Produce regular reporting on fleet activity, performance, financial results and improvement opportunities.
• Strengthen relationships with leasing companies, FN50 partners, brokers and large end‑user customers.
• Support sites in achieving OEM contract objectives and maximising OEM scorecard performance.
• Lead and improve renewal programmes, pipeline planning and operational workflow to maximise efficiency.
• Build, develop and coach fleet teams through effective leadership, performance reviews and succession planning.
• Champion an inclusive, high‑performance culture across all fleet functions and sites.
• Promote strong health & safety standards, ensuring colleagues take ownership of their responsibilities.
• Anticipate and manage fleet‑related risks, including conducting due diligence on suppliers and partners.

Helpful skills and qualifications 

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Proven leadership experience in fleet, automotive or a similar commercial environment
• Ability to analyse performance data, manage budgets and drive sustained commercial results
• Strong communication and relationship‑building skills across all levels of the business
• Ability to lead, coach and inspire multi‑site and multi‑discipline teams
• Excellent organisational and multi‑tasking skills
• A proactive, solution‑focused approach with strong decision‑making ability
• Confident with reporting systems and general business IT tools
• A collaborative mindset and commitment to delivering exceptional customer experiences
• A full UK driving licence is required for this field‑based role.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big 

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values 

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism 

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.