Progress Chaser

Progress Chaser

As a Progress Chaser, you will work with the aftersales team to ensure the smooth and efficient running of all vehicle preparation operations within the designated site. Working with the Sales team you will offer a fantastic level of service to establish requirements and timescales on each vehicle, managing the process to quality control sign off and eventually hand over to the sales department once complete.

What we can offer you

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for less with our cycle-to-work scheme
• Prioritise your wellbeing with dedicated support for you and your family 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily 
• Make a difference with a paid day to volunteer in your community Invest in your future with our company share purchase plan
• Earn financial rewards when you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurance with the option to increase cover
• We’re open to flexible working options – just ask

What you’ll do day to day

• Monitor the progress of vehicles through the preparation process and ensure that they meet agreed quality control standards as well as identifying and resolving any issues that arise during the process, keeping all parties updated
• Conduct regular inspections of vehicles, managing and maintaining quality control procedures to ensure that they meet quality standards in line with preparation requirements
• Maintain accurate records of all vehicles produced
• Liaise with suppliers and contractors as required to ensure that all necessary repairs are completed
• Gridding vehicles and identifying any vehicle preparation issues that may prevent a car from selling, suggesting ways to improve the preparation and increase sales
• Manage and process vehicles throughout the whole journey in the dealership
• Build and maintain positive relationships with all team members
• Managing flow of vehicles both in and out of the site and completing relevant collection/delivery notes identifying and recording and damage, missing parts or issues
• Registering and controlling key management and vehicle security
• Working with various logistics companies to maximise efficiencies for deliveries on site

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Has a genuine desire to help people and the team
• Efficient and able to work to deadlines
• Work as part of a team
• Attention to detail
• Welcomes feedback and support to optimise performance
• You must have excellent communication skills
• Ensures compliance with relevant guidelines and policies adhered to
• Previous experience in vehicle preparation would be an advantage but not essential

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big 

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values  

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork – Professionalism 

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.