Job description
Trade Parts Representative - JLR Sidcup
Fun, exciting, rewarding work. Join us for the ride.
Working with world-class brands as a Trade Parts Representative you’ll have the drive to deliver outstanding and trusted experiences for our customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone.
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day
- Establishing customers’ needs for required parts through conversations, diagnosis and recommendations as appropriate
- Communicating relevant promotions and offers to customers
- Delivering exceptional customer service to external and internal customers
- Receiving, recording and allocating parts and consumables from suppliers
- Reporting any stock damages or losses
- Assisting parts stock checks
- Liaising and maintaining a brilliant working relationship with the manufacturer
- Being fully conversant with procedures within the parts department
- Maintaining and updating displays as per manufacturer requirements
Helpful skills and qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
- If you think you’ve got what it takes and meet the criteria below, then please apply!
- Full UK Driving Licence
- Motor Industry experience is preferable
- Happy to work independently and as part of a team
- Ability to work to timescales effectively, with a keen eye for detail, good communication and a passion for delivering great customer service
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork – Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.